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3 min read

Automated Incident Response: What It Is and How It Can Help Your Business

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Updated: 25.3.2024.

Imagine this: It is 4 AM, and you are in your deep sleep, having the best dream where you drink sangrias on a lovely beach somewhere on the South coast. Are you enjoying it? Oh, I bet you do. Now, I have to wake you up because there is a critical alert coming from your phone. 

You hate me already? Keep reading.

Being already in the mood where you hate the whole world, you see on your phone that there was a breach in your network. Since you can’t connect remotely, you have to go to the office, alert all your organization and investigate everything manually. All this time, you know that the attack is spreading rapidly through your network. Everything is just a mess, and you hate the world even more.

Automated Incident Response

Now imagine how vastly different that experience would be with automated incident response capabilities. As soon as some malicious activity has been detected in your network and an alert is created, your SIEM sends a trigger to our AIR platform that automatically responds by isolating the infected machines and starts investigating it. 

And what about your role? Oh, you continue sleeping worry-free.

By implementing effective automated incident response solutions, you can stay in control 24/7. The point is to set up the system and playbooks, create the right alerts, deploy a fast and powerful IR solution to your endpoints, and you have it all. 

What does automating incident response mean?

Automated incident response (IR) refers to the proactive and systemic response to a security breach. It makes it possible for your SOC team to respond to critical incidents in real-time and triage alerts more efficiently.

It is like having an insurance policy – a guarantee that all steps are taken to ensure nothing is missed. To optimize the efficiency of your SOC team, and make their life easier at the same time, you need built-in out-of-the-box automated IR solutions, which will greatly improve your organization’s security posture and your SOC team’s agility. Imagine having this: real-time information that will streamline the incident response actions from one single place.

The best news is that simply taking a few steps to prepare for an outage can make a huge difference. You can implement a process and management for a systemic response to a security breach. This method will allow your security operations center (SOC) to respond to critical incidents in real-time and to triage alarms more efficiently.

By taking the time to implement an automated strategic plan for addressing inevitable downtime, your organization stands to realize thousands — or even millions — of dollars in quantifiable cost savings, as well as ensure the health of crucial qualitative factors such as employee morale, brand reputation, and customer loyalty.

To achieve that level of cyber resilience your SOC teams need orchestration and automation for effective collaboration and response across the environment.

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Incident Response 101

Incident response (IR) is the ability of an organization to quickly identify a cyber incident, minimize its effects, contain damage, and remediate the cause to reduce the risk of future incidents.

When deployed in the right way, incident response management can increase the cyber resilience and cyber security posture of your organization and help your business to reduce risks, financial impact, and reputational damages. Almost every company has, at some level, a process for incident response. However, most companies fall short in deploying the right incident management processes. According to a study by the Ponemon Institute:

  • 77% of companies do not have a consistently applied plan in place

  • 57% indicate there has been an increased amount of time to respond

  • 77% say they have a difficult time hiring and retaining security staff

The right automated incident response solution can elevate your security processes across your organization, and help in minimizing the potential damage an incident can cause to your organization. A powerful and automated IR solution makes the entire incident response process faster and more efficient. Out-of-the-box, automated incident response solution delivers essential benefits like:

  • Fast response time to cyber incidents

  • Reducing dwell time

  • Less false positives

  • Less manual work

  • Streamlined operations

  • Managing security operations at scale

  • No budget challenges

So, what is the next strategic approach for your incident response management?

Choose the right IR solution

Rapid detection and incident response need to be based on automation and speed. While being in the DFIR market for more than 13 years, Binalyze encountered how time is crucial when a data breach occurs because the faster you are the less time you give to cyber attackers to finalize their malicious activities.

Relying on manual digital forensics methods is no longer an option. When a breach hits, time is your biggest asset, and with a manual approach, you only waste time because you have to repeat the same set of tasks every time an incident occurs. The right automated incident response solution can elevate your security processes across your organization, and help in minimizing the potential damage an incident can cause to your organization.

AIR is a powerful and automated IR solution that makes the entire incident response process faster and more efficient. Out-of-the-box, AIR delivers essential functionalities like:

  • 1-click Timeline creation

  • Automated trigger tasks from your SIEM/SOAR/EDR

  • Task scheduling on critical assets

  • Easy integration with any service via webhooks

  • Isolation feature that lets you remotely isolate a machine from your network with a single click 

  • Remote evidence acquisition (450+ evidence types)

  • Generating a comprehensive report in less than 10 minutes

  • Investigation Hub that removes all investigation frictions and silos 

And on top of it, it is lightning fast and easy to use. Continue learning more on how to reduce incident response time and cost and at the same time increase incident response quality.